top of page

Frequently asked questions

Q: What is Kydex?

A: Kydex is a thermoplastic alloy of PVC and Acrylic.  It's formed with heat and pressure to form different shapes.

 

Q: Why not just get a leather holster?

A: Leather holsters have been a favorite for a number of years.  They can be beautifully hand-crafted works of art when properly done.  Ultimately leather holsters are sensitive to temperature, moisture, and humidity.  Leather doesn't dry easily; if you leave a re-holstered gun in a wet leather holster, it can cause pitting, as tru with other fabrics like Nylon.  Leather holsters usually require a break-in period and constant maintenance.  Re-holstering can be difficult.  They wear out.  Poorly made ones can also be dangerous and may cause accidental discharge or slide cocking.  Kydex holsters are virtually maintenance-free.  If a Kydex holster were ever to get dirty, you can wash it out with cold water and wipe it down.  Kydex holsters are ready to use right awayl they don't have a break-in period.  They will maintain their desired shape over a lifetime of use.  While un-holstering and re-holstering a gun in a Kydex holster is louder than clearing and returning a gun to a leather or fabric holster, Kydex holster owners get a more reliable and secure re-holstering experience by the audible click they make.  They are not temperature or moisture sensitive.  Kydex holsters take a beating and still perform well. 

 

Q: What is the purpose of the sweatshield and is it standard on all holsters?

A: The sweat shield aids in keeping the firearm separated from your body and helping to reduce the chance of fabric getting into the holster during use.  At leasat a slight sweat shield is built into all YetiTac holsters.  During your order you can specify if you would like a full or low-rise sweatguard.

 

Q: Will Kydex scratch my firearm?

A: All holsters can scratch your firearm because they all contact the surfaces of your firearm in one way or another.  Kydex is less likely to scratch your firearm due to the fact that the inside is smooth and shiny.  All of our YetiTac Holsters are safe to wash in cold water in your kitchen sink.  Please don't put them in the dishwasher as they are not dishwasher safe.

 

Q: I don't see my firearm on your list of available molds or choices on the order page.  Can you make a holster for my firearm?

A: In most cases the answer is Yes.  Just send us a message on the "Contact Us" page and we will make sure we have access to a real gun or can obtain a mold and we will get right back to you.

 

Q: Do you make knife sheathes?

A: Yes, we do.  Send us a message on the "Contact Us" page and let us know what you are looking for.  We will quote you a price after we have all the info we need to estimate your build.  If you like the price, we will invoice you through PayPal and have you send us the knife.  When the knife and materials come in, we will build your custom sheath and send it all back to you!  It's that easy!  

 

Q: What is your warranty?

A: We offer a lifetime warranty on all gear we build.  If it breaks, let us know and we will have you ship it back to us.  The only part you are responsible for is shipping the holster back to us.  Contact us first to find out what info we need from you.  We'll check it out here at the shop and repair or replace it based on what item may have failed.  We only ask one thing, Please do not modify your holster in anyway. They are built a certain way from the shop and if you modify your holster, it may cause it not to function properly.  If a holster has been modified from the original build, we retain the right to void the warranty coverage.  We design for safety first, looks second.

 

Q: Do you have an exchange policy?

A: All holsters have a 30 day exchange policy.  If you're not happy with your holster for some reason, contact us and let us know what's going on.  We will see if there is something we can do without exchanging if possible.  If an exchange is needed, we will get some info from you and let you know what to do for the exchange.  You will be responsible for the postage to send the item back to us.  We will process your exchange and send the new item out to you in the appropriate amount of time for the item.  Custom (whatever the current custom lead time is), Quick Ship (within a week of receipt of your original item).  All items to be exchanged must be in new condition.

 

Q: How long will it take to get my holster?

A: Our standard wait time on custom holsters is running about 2-3 weeks max right now.  This is because each holster is built to order which sometimes necessitates the order or parts, materials and molds.  We strive to build them as quickly as we can and still maintain the quality that has made YetiTac a popular brand with our customers.  If you are ordering a Quick Ship holster we strive to have those out in a week or less, but they are offered in black only with no custom options to help with mass production speed.

 

Q: What payment options do you accept?

A: Online we accept all payments on our website through PayPal and PayPal credit processing.  If you are having an item completely custom built, we will invoice you through paypal for your build.  In person, we use the PayPal or Square card readers and we accept cash.

 

Q: When do I pay for my order?

A: Full payment is required at the time of order whether in person or online.  This allows us to purchase the materials for your build in a timely manner as most of our items are built to order. 

 

Q: Can/Will you build items other than what you have listed?

A: Yes, in some cases we will/do.  The items in question will be quoted as custom work on a case by case basis. 

 

Q: How can I get a discount?

A: We have sales on occasion, special package deals, and we offer a few special programs for discounts from time to time.  The best place to keep up with us for these specials is on our Facebook page, our Twitter Feed or our Instagram feed.

 

Q: I heard you have a deal where I might be able to save $5 on my holsters?  How do I do that?

A: We here at YetiTac are major fans of morale patches, unit patches, department patches, etc.  We are planning to build a wall in our shop of nothing but patches and we need your help.  If you have one you want to part with, send us an email at YetiTac@gmail.com with a pic of the patch you want to send for our wall.  If it's one that we don't have yet, we will trade you a $5 off your purchase coupon to send it to us for our wall.  It's that easy!

 

Q: I have a shop and I would like to carry some YetiTac gear as a dealer.  Do you offer dealer discounts or wholesale pricing?

A: Yes, we definitely do.  Contact us at YetiTac@gmail.com and we will let you know how our dealer pricing system works.

 

Q: I still have questions?  What now?

A: Send us a message from the "Contact Us" page on this website or message us on Facebook and we will be happy to answer your questions! :)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

bottom of page